Definitions

The Company – David Sidwell trading as Choc n Hog Catering

The Client - The person(s) entering into the booking agreement or a third party acting on their behalf.

The Booking Agreement - Document provided to the client either in the form of a booking form with services itemised, or a written quotation.

Applicable to all bookings

1.1 The Company will provide the services and/or equipment specified on the booking agreement provided to the client.

1.2 The Company will install & remove equipment within the timescales specified on the booking agreement. It is the client's responsibility to ensure access to the venue and setup area is available during these times.

1.3 It is the client's responsibility to ensure the venue booked has adequate space available to set-up and load in equipment safely. We must be made aware of any difficulties such as sets of stairs or long walkways to carry equipment along. Failure to inform us of difficulties may mean we are physically unable to load equipment into your venue, without additional staff. In this instance, no refund will be made.

1.4 In the event of structural, physical or technical deficiencies in a venue or its electrical supply spoiling the operation of the equipment, the company will not be held responsible and no refund will be given.

1.5 The Client will provide access to a reliable, safe and a properly earthed single phase 240 Volt mains electricity supply with a minimum of 2 separate 13amp sockets outlets with a suitably rated and protected supply circuit that complies with the current I.E.E. wiring regulations. Should the electrical supply be deemed to be unsafe by the company the responsibility and costs of fault rectification lies solely with the Client. For larger scale events, additional power may be required, which will be specified on the booking agreement.

1.6 The Client will provide adequate supervision of all guests and/or customers and/or staff at the venue and will be liable for any theft or damage to the company equipment caused by said guests, customers, staff or the Client's nominated users of the equipment. The company reserve the right to terminate their services at any point should we feel that our personal safety or equipment is at risk.

1.7 To confirm a booking a booking fee will be required. Payment of the booking fee will constitute a firm booking, and acceptance of our terms and conditions. The client is advised to return a copy of the booking form, which will be confirmation of your booking.

1.8 The remaining balance is due no later than 28 days prior to the date the service is to be provided. If payment is not made, then at the discretion of The Company, our services may be withdrawn and cancellation charges will apply (See Term 1.11).

1.9 Payments can be made in the form of a cheque payable to "Choc n Hog Catering" or by BACS transfer to -

PLEASE CONTACT FOR BANK DETAILS

1.10 Credit accounts are to be paid strictly within 28 days. For payments over 30 days late, interest of 8% above base rate will be added at The Company's discretion. A fee of £7.50 will be charged for any returned cheques, to cover our bank charges.

1.11 In the event of the Client wishing to cancel a booking, any booking fee that has been paid will be forfeited. Cancellation charges will be made as follows -

* Notice given more than 90 days prior to event - None of remaining balance due

* Notice given 90-61 days prior to event - 50% of remaining balance due

* Notice given 60-31 days prior to event - 75% of remaining balance due

* Notice given less than 30 days prior to event - 100% of remaining balance due

1.12 In the event of the company failing to provide the services agreed, the company shall be liable to compensate the Client up to an amount not exceeding the agreed fee.

1.13 Whilst the company will use its best endeavours to attend at the function and provide a satisfactory service, should the company be prevented from doing so for any reason outside its control (including mechanical breakdown, equipment failure, sickness, adverse weather conditions, civil unrest or war) the company shall not incur any liability for its non-fulfilment provided the Client is informed at the earliest opportunity. The Client is advised to take out event insurance to cover this.

1.14 Some of our products contain nuts, are nut products or may have been produced in an enviroment where these ingredients are used in other products.

1.15 All items are subject to availability and where it is unavoidable suitable substitutions will be made.

Equipment Hire Bookings - Additional Terms

2.1 The client is responsible for the hired equipment at all times during the hire period. The client guarantees that the hired equipment will not be damaged, misused or modified in any way and accepts liability for the cost of repairs or replacement should any of these occur to the unit. In the event of the equipment being lost or stolen during the hire period, the client is liable to reimburse The Company for the full cost of the items.

2.2 The equipment remains the property of The Company at all times during the hire period.

2.3 Where installation of equipment is not carried out by The Company, the client understands that a risk assessment must be carried out at the location intended for use the hired equipment to identify and address any risks which may be present or likely to become present. The client is advised to have Public Liability Insurance cover.

2.4 The Company will not be held responsible for any damage, loss or injuries incurred due to misuse of the hired equipment or incorrect operation / installation of such.